Contact Us
We are committed to providing exceptional customer service to all players in New Zealand. Our dedicated support team is available to assist with account inquiries, gaming questions, technical issues, and responsible gambling concerns through multiple communication channels designed for your convenience.
Support Channels and Response Times
Our customer support operates with different response timeframes depending on the communication method selected:
- Live chat support available 24/7 for immediate assistance with urgent matters
- Email support responds within 24-48 hours during business days
- Phone support operates Monday through Friday, 9:00 AM to 6:00 PM NZST
- Technical issues receive priority handling across all channels
| [email protected] | |
| Phone | +64 9 123 4567 |
| Live Chat | Available on website |
When contacting support, please provide your account details, specific issue description, and any relevant screenshots. Our team follows New Zealand gambling regulations and privacy standards to ensure secure, confidential assistance for all player communications.
Last updated: January 22, 2026